What is the role of the National Credit Regulator (NCR)?

The National Credit Regulator (NCR) supports the social and economic advancement of South Africa by regulating for a fair and non-discriminatory market place for access to consumer credit and promoting responsible credit lending and credit use and effective restitution.

The NCR is mandated to:

• promote and support the development of a fair, transparent, competitive, sustainable, responsible, efficient and effective consumer credit market,
• to increase participation of previously disadvantaged people, low-income earners and communities, and remote, isolated or low-density populations and communities in the consumer credit market;
• regulate the consumer credit industry by registering credit providers, credit bureaus and debt counsellors, payment distribution agents, and alternative dispute resolution agencies;
• enforce the provisions of the National Credit Act;
• undertake research on the nature and dynamics of the consumer credit market in order to increase knowledge of these matters;
• promote public awareness of consumer credit matters; and
• review legislation and report to the Minister of Trade and Industry on matters concerning consumer credit.